Silver Card

VERTU Medical Concierge Membership - Silver Card

Everyday advice. A clearer first step.

Everyday health advice and a clearer first step towards care in China. The Silver plan brings together remote specialist input, care-pathway planning and organized health records.

Included annual benefits

• Online health consultation — Unlimited per membership year
  Daily health questions, initial report interpretation and guidance on where to seek care. Not an emergency service.
• China medical pathway planning — Unlimited per membership year
  Planning for hospitals, departments, specialists, examinations and admission, based on your needs.
• Digital health record & archiving — 1 person per membership year
  Archiving of medical history, examination results, imaging and service records for future visits and follow-up.
• Medical-record organization & translation — 1 per membership year
  One service per membership year.
• Remote specialist consultation — 1 per membership year
  Remote assessment by a specialist from a Chinese Grade III, Class A hospital, or a professional team. Suggested session: 15–30 minutes.
• Treatment plan & cost estimate — 1 per membership year
  Estimated pathway, timing and cost range based on available records. Final charges are set by the hospital.
• Remote follow-up — 1 per membership year
  Follow-up on recovery, reports, medication and subsequent care plans after service completion.

Service support and timing

• 24/7 emergency coordination — Standard client service
  Coordination, information and resource support. In an emergency, contact local emergency services first.
• Complex-service preparation — 1–2 working days
  Time to prepare complex China-inbound services; separate from the general client-service response target.
• Client-service response target — ≤2 hours
  Client-service response target; not a guaranteed specialist appointment or clinical response time.

Membership terms and separate charges

• Membership is valid for 12 months from activation. Services are available once 30 days have elapsed from activation. One membership per person; non-transferable.
• Hospital registration, examinations, treatment, surgery, admission, medicines, consumables and third-party fees are paid separately unless explicitly included. Membership covers the listed service benefits, not the cost of medical treatment.
• Appointments and ward access depend on hospital resources. Final arrangements follow your agreement and the medical institution’s charges.
• Emergency coordination provides information and resource support. For an emergency, contact local emergency services first.