If your phone touch screen not working, it could be due to physical damage, dirt grease, or a software problem. There are 7 steps to fix it and work again. Dealing with a phone touch screen not working is frustrating. You’re not alone—24% of phone users experience this issue. Over 50 million screens break every year, making it a common problem. The cause could be hardware damage or software issues. You can attempt simple fixes to get your phone working again.
Common Reasons for a Phone Touch Screen Not Working
Cracks or physical damage
Cracks or scratches on your screen can cause touch problems. Small scratches might seem harmless but can get worse later. Big cracks can stop the screen from working properly. In addition, a broken screen lets dust and water inside, causing more damage. On the other hand, some parts of the screen may not work or respond wrong. This can make typing or using apps hard and annoying.
Dirt, grease, or water
Dirt, grease, or water are also reasons for the phone touch screen not working. Touch screens need electricity to sense your finger. Dirt or grease can block this, and water can mess up the screen’s signals. Therefore, cleaning your screen helps keep it working well.
Software problems or old updates
Software bugs can also make your screen stop working. Too many apps or bad apps can freeze your phone. Therefore, old software can cause problems with how the screen works. Updating your phone system often fixes these issues.
Broken digitizer or hardware issues
The digitizer is a part of the screen that senses touch. It can break from use or design problems, causing touch errors. In addition, extreme heat or cold can also damage the hardware. If the problem doesn’t go away, you might need a repair to fix or replace parts.
7 Steps Fix Phone Touch Screen Not Working?
Vertu Phone engineers found that there are 7 steps to fix the phone touch screen not working. Here are the steps:
1, Clean the screen and remove screen protectors
Wipe your phone screen to remove dirt or smudges. Use a soft cloth with a little water or a screen cleaner. Don’t use strong chemicals that could harm the screen. If you have a screen protector, take it off for now. Some cheap protectors can block touch signals and cause problems.
2, Restart or force restart your phone
Restarting your phone can fix many touch problems. It resets processes that might be causing issues. If the screen doesn’t work at all, try a force restart. Hold the power and volume-down buttons together until the phone restarts. Restarting often solves touch problems for many users.
3, Update the phone’s software
Old software can cause touch problems. Check your phone settings for updates. Updates fix bugs, including ones that affect touchscreens. Keeping your phone updated helps prevent frozen or unresponsive screens.
4, Boot into safe mode to check for app conflicts
If the screen stops working after adding an app, try safe mode. Safe mode turns off apps you downloaded to find the problem. To enter safe mode, press and hold the power button. Then, tap and hold “Power Off” until safe mode appears.
5, Calibrate the touch screen (if supported)
Some phones let you adjust the touch screen for better response. Calibration helps if the screen misses touches or acts weird. Check your phone settings or download an app to calibrate the screen.
6, Perform a factory reset
If nothing works, reset your phone to factory settings. This will erase everything, so back up your data first. A factory reset can fix serious touch problems caused by bad software.
7, Seek professional repair services
If the screen is broken, get help from a repair expert. They can find and fix hard problems using real parts. Many repair shops also give warranties, so you feel secure.
Start fixing a frozen touch screen with easy steps. Wipe the screen clean and restart your phone. Check for any software updates to fix bugs. Keeping your phone clean and updated avoids many problems. If it still doesn’t work, ask an expert for help. Professionals can find and fix hardware issues well.
In conclusion
It is a common problem for the phone touch screen not working. You can quickly fix it by taking the right steps. If you have any problems with your mobile phone screen. Vertu engineers are ready to provide you with solutions at any time.
