WHICH MEANS OF PAYMENT ARE ACCEPTED BY VERTU.COM?
You can only pay for your purchases with a credit or debit card: MasterCard®, Visa®, American Express®, Diners Club®, JCB®, Discover® and Klarna®.
You should enter your credit card or debit card number, its expiry date and its card verification number on the relevant page. Payments via Paypal® and Apple Pay® are accepted.
VERTU also accepts transfer payments; please Contact Us to issue an invoice before payment. You can transfer to VERTU according to the bill amount. We will receive the payment within 3-5 working days after the transfer, and we will arrange the shipment after verifying the amount.
IS MY PAYMENT SECURE?
All the transactions made on the vertu.com website are secure. The padlock symbol next to the address bar of the page beginning with "https" indicates that you are in a secure setting.
VERTU INTERNATIONAL has also established specific security measures to protect your personal information from non-authorized access and use.
However, you should never consider the transmission of data by Internet to be 100% secure. Any information that you make available online can potentially be recuperated and used by third parties.
DO YOU ACCEPT INTERNATIONAL CREDIT CARDS?
We accept international credit cards; however, when placing your order, you must enter the international billing address that is linked to your credit card.
CAN I PLACE AN ORDER USING A BANK CARD THAT IS NOT MY OWN?
Yes, in this case please indicate the billing address associated with the card.
We will get in touch with you via the details you provided if there is a risk warning in your payment, and contact you to send us proof of identity in order to confirm the transaction is secure. You can shade some information that is inconvenient to display. Please rest assured that we will not disclose your personal privacy.
WHEN WILL MY CREDIT CARD BE DEBITED?
Cards and other payment methods are not debited until an order has been accepted and sent.
However, it is possible that your credit card or other payment method may indicate a reserve amount as soon as the order is placed.
WHAT NATIONS DOES KLARNA INSTALLMENT PAYMENT SUPPORT？
Pay in 3 or Pay in 4：
US, UK, IT, DE, NL, ES, AT, BE, CH, SE, FI, NO, DK
WHAT IS THE SECURITY CODE ON MY PAYMENT CARD?
A unique code made up of 3 or 4 digits secures remote sale transactions.
This code can be found:
- on the back of your credit card in the signature field. It is made up of 3 digits (Visa or MasterCard, for example).
- or on front, above your card number. It is made up of 4 digits (American Express, for example)
Still need help? Please contact client service if you need more information: